Friday, September 12, 2008

Greed Kills

The American and Chinese management mantra is "substitute cheaper inputs, regardless of quality, to maximize profits and executive incentive compensation." The latest manifestation is tainted baby formula. It killed and sickened thousands of Chinese infants.

The melamine tainted formula caused kidney stones and renal failure in babies. How would you feel if your "one baby" allowed by law was poisoned its formula, by the very thing intended to nourish life?

China, thus the world, has a major quality crisis. Solutions will not come from authoritarian reactions, but from true leadership, from profound knowledge. Dr. Deming is gone, but his followers know the way. How many more will die from greed?